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Home/Industries/Education
For schools, nurseries and training centres

Bitrix24 CRM for education from enquiry to enrolment

Admissions enquiries from the website, WhatsApp and events in one pipeline. Tours, trial classes, documents and fees tracked to the enrolment.

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Bitrix24 Gold Partner• +22% enquiry-to-enrolment at a language centre• Dubai Silicon Oasis
mockup → real screenshot
CRM · Deals · Secondary sales
+ DealSource: Property Finder, Bayut, WhatsAppKanban
New lead14
2BR · Dubai Marina
AED 2,450,000
Property Finder
Studio · JVC
AED 720,000
Bayut
Villa · Arabian Ranches
AED 6,900,000
WhatsApp
Contacted9
1BR · Business Bay
AED 1,350,000
Priya S.
3BR · Downtown
AED 4,100,000
James W.
Viewing6
2BR · Palm Jumeirah
AED 5,200,000
Trakheesi ✓ · Thu 16:00
TH · Dubai Hills
AED 3,800,000
Elena K.
Offer4
2BR · Creek Harbour
AED 2,050,000
Ahmed R.
Form F2
1BR · DIFC
AED 1,600,000
Form F signed
Trial class booked · parent confirmed on WhatsApp
What we fix

Where admissions lose families

Enquiries scattered

Parents write on WhatsApp, fill the website form and call. Each channel has its own list, and some families never hear back.

One admissions pipeline with every channel in it. Each enquiry gets an owner and a reply within minutes.

Tours and trials unfollowed

A family visits, likes the school and leaves. Nobody calls back, and they enrol elsewhere.

A follow-up task after every tour and trial class. WhatsApp templates for the next step; the manager sees overdue follow-ups.

Documents and fees by email

Registration forms, documents and fee instalments move through email and spreadsheets. Seats are miscounted.

Documents collected in the student card, fee schedule with reminders, seats per grade or group visible live.

Family journey in the CRM

From enquiry to enrolment

What the system does on its own at each stage.

01

Enquiry

Website, WhatsApp, Instagram, calls and open days in one pipeline.

Auto: capture + reply
02

Tour or trial

Slot booked, confirmation and reminder sent to the parent.

Auto: booking + reminder
03

Assessment

Result and placement recorded; next step template.

Auto: task + template
04

Offer

Seat held, offer letter and registration form sent.

Auto: documents
05

Fees

Instalment plan, payment links and reminders.

Auto: reminders
06

Enrolment

Student card complete; re-enrolment reminder next year.

Auto: recall
Integrations

Connected to how families reach you

Each integration below is scoped in the spec: included in the MVP or added as a module.

Bitrix24 Eccentrio Search employees, documents, deals… 10:42 Working day ▶ AP
Feed
Messenger3
Collabs
Calendar
Documents
CRM12
Contact Center2
Telephony
Tasks and Projects5
BI Builder
Automation
Employees
Leads Portals Website All Create
Source: Property Finder, Bayut, dubizzleToday: 29 new · avg first reply 3 min
LeadListingSourceCreatedResponsible1st reply
Rahul MehtaPF-2081 · 2BR Marina Gate 2Property FinderToday 09:40Priya Sharma2 min
Olga SmirnovaBY-7731 · Studio JVCBayutToday 09:52James Wood4 min
Mohammed Al AliDZ-1190 · Villa Arabian RanchesdubizzleToday 10:05Elena Kovac3 min
Chen WeiPF-2104 · 1BR Sobha HartlandProperty FinderToday 10:11Ahmed Rashid6 min
Sophie LaurentBY-7740 · 2BR Palm JumeirahBayutToday 10:18Priya Sharma1 min
Arjun NairPF-2110 · TH Dubai HillsProperty FinderToday 10:24James Woodin work
Fatima HassanDZ-1201 · 3BR DowntowndubizzleToday 10:31Elena Kovac5 min
Daniel BeckerPF-2117 · 2BR BluewatersProperty FinderToday 10:36Maya Nasser2 min
Aisha RahmanBY-7752 · TH Town SquareBayutToday 10:39Ahmed Rashid—
Igor PetrovPF-2120 · 2BR Damac HillsProperty FinderToday 10:41Priya Sharmanew
Ritu KapoorDZ-1210 · 1BR Creek BeachdubizzleToday 10:42James Woodnew

WhatsApp Business API

Shared admissions number, templates, chat in the family card.

WEB

Website and landing forms

Every form and open-day registration becomes a lead.

Licensed telephony

e&/du number over SIP, legal call recording.

CAL

Tour and trial calendars

Slots per campus and teacher; parents confirm on WhatsApp.

SIS

Student information system

Enrolled students handed over to your SIS or LMS.

PAY

Fees and payment links

Instalments, reminders and arrears visible to finance.

Education package

Growth for education

For 10–50 users
6–8 weeks to MVP
  • ✓Admissions pipeline from enquiry to enrolment
  • ✓WhatsApp API and website forms
  • ✓Tour and trial booking with reminders
  • ✓Documents and fee schedules in the student card
  • ✓Seats by grade or group, conversion by channel
  • ✓Handover to SIS/LMS
  • ✓Monthly care and growth

Price and deadline are set in the spec. Then monthly care. See what's included ↓

Start with an audit
Case · language centre, 3 campuses

Enquiry-to-enrolment up 22% with follow-up automation

+22%
enquiry to enrolment
5 min
first reply, was hours
6
weeks to MVP

Task: three campuses kept separate spreadsheets; trial-class follow-ups were missed. What we did: Bitrix24 Standard, WhatsApp API, website forms, trial-class booking, follow-up automation, campus dashboard.

Ask for the full case in WhatsApp →
After launch

MVP is the start. Then we work on the numbers.

We are not a setup shop. After launch we look at response time, lost leads and conversion by stage, then change the CRM so the numbers move. A named consultant who knows your setup does it every month.

Monthly fee, cancel any month.

Ask about the care plan

Named consultant

One person who knows your portal, answers in WhatsApp within your SLA.

Changes included

A monthly budget of hours for new stages, fields, automations and templates.

Onboarding new staff

Access, roles and a training session for every new hire.

Metrics and conversion

Response time, lost leads and conversion by stage every month, with the changes we propose.

Updates and integrations

Bitrix24 releases, WhatsApp API and portal connector changes handled for you.

Licence management

Renewals, plan changes and seat counts tracked so nothing lapses.

With AI

Voice AI agent for admissions calls

Answers first calls 24/7 in Arabic and English, books a tour or trial class and sends a WhatsApp confirmation to the parent.

About CRM + AI →
FAQ for education

Before you decide

No. Bitrix24 runs admissions and parent communication. Enrolled students are handed over to your SIS or LMS.

Yes. Each campus has its own pipeline and calendar; management sees conversion across all of them.

The cloud is hosted in the EU. If you need data in the UAE, we deploy Bitrix24 On-Premise.

Yes. A booking form on the website or a WhatsApp link puts the slot straight into the campus calendar.

An MVP in 4–8 weeks after the spec. We plan the launch around your admissions calendar.

The MVP is the start. On a monthly care plan a named consultant tracks response time and conversion, fixes what leaks and builds the next stage. Cancel any month.

Free 20-min call

See an admissions pipeline in 20 minutes

We'll show how enquiries become enrolments and agree the next step: a pre-project with price and deadline.

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Reply within 15 min · Sun–Fri 9:00–19:00 GST
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