A Property Finder lead sits in a shared inbox while the buyer calls the next agency. Nobody knows who was supposed to answer.
Every lead lands in the pipeline with the listing attached, gets an agent by area in seconds and a WhatsApp reply from a template.
Many agents move on within 3–6 months. Their chats and contacts live on personal phones, and the agency starts over.
Chats, calls and contacts belong to the agency. A manager reassigns the agent’s deals in one click.
Nobody knows which calls happened, how they went or whether the recording notice was given.
Every call is recorded in the deal and scored against your script. The owner sees response time by agent each morning.
What the system does on its own at each stage.
Property Finder, Bayut, dubizzle, WhatsApp and website in one pipeline.
Auto: capture + dedupeAssigned by area and listing. A WhatsApp template goes out.
Auto: assign + replyTrakheesi permit field and expiry check on the listing.
Auto: reminder to clientForm A, B and F generated from deal data.
Auto: documentsCommission split and status for the owner's report.
Auto: reportA review request after closing; the client stays in the base.
Auto: WhatsApp requestEach integration below is scoped in the spec: included in the MVP or added as a module.
Leads with listing reference and agent.
Calls, chats and email leads in one feed.
Shared number, templates, chat in the deal.
e&/du number over SIP, legal call recording.
Permit number and expiry on every listing.
Do-not-call status on the contact card.
Price and deadline are set in the spec. Then monthly care. See what's included ↓
Start with an auditTask: leads from Property Finder and WhatsApp reached agents by email. What we did: Bitrix24 Standard, portal connector, WhatsApp API, distribution by area, agent report.
Ask for the full case in WhatsApp →We are not a setup shop. After launch we look at response time, lost leads and conversion by stage, then change the CRM so the numbers move. A named consultant who knows your setup does it every month.
Monthly fee, cancel any month.
Ask about the care planOne person who knows your portal, answers in WhatsApp within your SLA.
A monthly budget of hours for new stages, fields, automations and templates.
Access, roles and a training session for every new hire.
Response time, lost leads and conversion by stage every month, with the changes we propose.
Bitrix24 releases, WhatsApp API and portal connector changes handled for you.
Renewals, plan changes and seat counts tracked so nothing lapses.
Every call is checked against your script in Arabic, English or Russian. You see which agent skipped qualification and whether the recording notice was given.
Property Finder, Bayut and dubizzle, through a connector or our own module. Leads arrive with the listing reference and go to the right agent.
Contacts, chats and calls stay in the CRM. A manager reassigns the agent’s deals in one action.
Usually yes. We move it to the WhatsApp Business API so the whole team works from one number inside the CRM.
Each listing gets a permit number and expiry field. The CRM reminds the agent before the permit runs out.
If you sell mostly in WhatsApp, Kommo may fit better and launches in 1–2 weeks. We’ll tell you honestly on the call.
The MVP is the start. On a monthly care plan a named consultant tracks response time and conversion, fixes what leaks and builds the next stage. Cancel any month.
We'll show a Bitrix24 portal set up for an agency like yours and agree the next step: a pre-project with price and deadline.
A confirmation and a reminder will arrive in WhatsApp. The call is with a CRM consultant, in English.
