Each industry gets its own pipeline, integrations and package.
Portal leads wait hours for a reply.
Every lead assigned and answered in minutes.
For agencies →EOIs and reservations live in Excel.
Inventory, SPA and payment plans in one system.
For developers →WhatsApp enquiries go untracked.
Booking, reminders and chats in one CRM.
For clinics →Admissions enquiries get lost between channels.
Every family followed up to enrolment.
For education →Sales happen in WhatsApp with no system.
A messenger CRM running in 1–2 weeks.
For sales teams →Property Finder and Bayut leads get a reply hours later
First reply in 5 minutes, auto-assigned by area
An agent leaves, and the client base leaves with them
Every contact, chat and call stays in the CRM
The owner can't see what's happening in sales
A report by agent and lead source every morning
A lost follow-up almost cost the developer a major sale. We reorganised how managers work with leads and automated the pipeline in Bitrix24 so no deal goes without a next step.
Unit inventory connected to the CRM, and chat bots qualify incoming leads before they reach a manager. Marketing sees which channels bring real buyers.
Telephony, call tracking, inventory, chat bots and the CRM set up to work together, with one picture of the buyer from first call to contract.
Every package is built from these blocks.
Stages for your process, roles and lead distribution rules.
Chats open inside the deal, with templates and history.
A licensed UAE number over SIP, with legal call recording.
Portal leads land in the pipeline with the listing attached.
Viewings, Form A/B/F and follow-ups as tasks with deadlines.
Leads, response time and deals by agent and source.
Sales team under 15 people and selling in WhatsApp? See Kommo →
Which CRM fits me?Where leads get lost, what the team does by hand, what the owner cannot see.
We map the process, write the spec and name the price and deadline. They depend on the scope we agree here.
A working CRM with the core pipeline, channels and reports. The team sells in it from day one.
For agents and managers, in EN, AR or RU.
We watch response time and conversion, fix what leaks and add what the business needs next.
We are not a setup shop. The CRM is a tool; the job is more deals from the same leads. That is why the work does not end at launch.
Bitrix24 licences are billed separately at the official price. Implementation is priced after the pre-project, when we know the scope. Timelines above are typical, not promises.
Works on top of Bitrix24 and Kommo. Each connects in 1–2 weeks.
100% of calls scored against your script in Arabic, English and Russian. Checks that the recording notice was given.
Answers first calls and books viewings or appointments 24/7, in Arabic and English, over your licensed number.
Leads, deals and revenue by portal, agent and legal entity on one screen.
Eccentrio has been implementing Bitrix24 for developers and agencies since 2017. A team of 20+ consultants, integrators and support engineers works from Dubai Silicon Oasis. Every project has a named consultant.
LinkedIn
Official Kommo PartnerCertificate No. 28545329
Trade licenceNo. 17857 · PDF
Implementation is priced after the pre-project: we map the process, write the spec and name the price for that scope. Bitrix24 licences are billed separately at the official price: one flat monthly fee per plan, for up to 5, 50, 100 or 250 users.
Audit: 45 minutes. Pre-project and spec: 1–2 weeks. MVP: 4–8 weeks for most teams, longer for developers with inventory and ERP. The deadline is written into the spec.
Yes. We move contacts, deals, listings and history, check the data after transfer and agree the switch-over date in advance.
Yes. Our team provides Arabic-speaking support and training. We also check the interface language options for your team during the audit.
Bitrix24 cloud for the UAE is hosted in the EU (Germany). If your data has to stay in the UAE, we deploy Bitrix24 On-Premise.
Yes, through a SIP connection to a licensed e& or du number, with legal call recording. WhatsApp calls are blocked in the UAE, so calls go over regular lines.
The MVP is the start. On a monthly care plan we track response time and conversion, fix what leaks and build the next stage: new channels, automations, AI add-ons.
Kommo suits sales teams under 10–15 people who sell mostly in WhatsApp and Instagram. Bitrix24 fits larger teams or several departments that need telephony, tasks, documents and portal integrations.
Tell us what slows your sales: lost leads, slow replies, manual work, no picture for the owner. You get a process map and a clear next step.
A confirmation and a reminder will arrive in WhatsApp. The call is with a CRM consultant, in English.
